Terms and Conditions

Terms and Conditions

Effective Date: October 22, 2025

Welcome to SentientLaw.ai (the “Platform”), operated by Sentient Business Consulting LLC d/b/a LegalNav (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Description of Services

SentientLaw.ai is an AI-powered legal assistant providing self-help tools for legal research, document generation, summarization, and general legal information. Our Services are designed for consumers, lawyers, law students, and firms to assist with routine legal tasks. However, we are not a law firm, and our Services do not constitute legal advice or create an attorney-client relationship. Users are responsible for verifying the accuracy and applicability of any information or documents generated.

Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Services. By using the Services, you represent that you meet these requirements.

Account Registration

To access certain features, you may need to create an account by providing your name, email address, and other information. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

User Content and License

You may submit content, such as legal queries or documents (“User Content”). You retain ownership of your User Content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute it as necessary to provide the Services. You represent that your User Content does not infringe third-party rights and complies with applicable laws.

Prohibited Conduct

You agree not to:

Use the Services for illegal purposes or in violation of any law.

Upload harmful, defamatory, or infringing content.

Attempt to reverse engineer, hack, or disrupt the Services.

Resell or commercially exploit the Services without permission.

We may suspend or terminate your access for violations.

Intellectual Property

All content on the Platform, including AI-generated materials, is owned by us or our licensors and protected by intellectual property laws. You are granted a limited, non-transferable license for personal or internal business use only.

Payments and Subscriptions

Certain Services may require payment. We offer free trials, subscriptions, and one-time fees. Payments are processed securely, and you authorize us to charge your payment method. Subscriptions auto-renew unless canceled. All payments are final and non-refundable, except as required by applicable law.

Disclaimer of Warranties

The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee accuracy, completeness, or timeliness of information.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amount you paid us in the preceding 12 months.

Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved as follows:

Friendly Consultation: The parties shall first attempt to resolve the dispute through friendly consultation.

Nonbinding Mediation: If consultation fails, the parties shall submit to nonbinding mediation administered by a mutually agreed mediator in Austin, TX.

Binding Arbitration: If mediation fails, the dispute shall be resolved by binding arbitration conducted by JAMS in Austin, TX, under Texas law. The arbitration shall be conducted by a single arbitrator in accordance with JAMS’ Comprehensive Arbitration Rules and Procedures. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions: Small claims court actions or claims for injunctive relief related to intellectual property may be brought in court. Governing law is Texas, without regard to conflict of laws principles.

Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes via email or on the Platform.

Termination

We may terminate these Terms or your access at any time for any reason. Provisions that should survive termination (e.g., liability limitations, indemnification) will do so.

Miscellaneous

These Terms constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect. No waiver of any term is a further waiver.

For questions, contact us at support@sentientlaw.ai.